Liquid Vibe — Delivery & Shipping

Based in South Australia. Delivering Australia-wide.
We pack every order securely, so your wine arrives safely and in great condition—whether you’re in Adelaide, regional SA, or interstate.

Delivery Rates

• Free shipping on orders over $300+ (Australia-wide)

• Flat $15 shipping on orders under $300

• No minimum order — mix and match any wines

• All parcels are securely packed and insured for loss or damage in transit

Dispatch & Timeframes

• Orders usually dispatch in 1–3 business days

• Most metro deliveries arrive in 2–7 business days (regional/remote areas may take longer)

• You’ll receive tracking once your order has shipped

Heat policy: Wine is heat sensitive. During periods of extreme heat, we may hold your order until conditions are safer to ship, or discuss alternatives. This protects quality and reduces risk of spoilage in transit.

Damaged, Incorrect, or Missing Items

If something isn’t right on arrival, email us within 48 hours at sales@liquidvibe.com.au with:

• Order number, your name and contact details

• A brief description of the issue

• Clear photos of the damage/issue, including the shipping carton and labels

We’ll assess promptly and, where appropriate, arrange a replacement, credit, or refund.
Please don’t return bottles without our confirmation.

Authority to Leave (ATL)

If you request ATL, the carrier may leave your parcel unattended. Choose a safe, shaded spot. (Note: ATL can increase heat and theft risk at the delivery location.)

Regional, Remote & International

• Regional/remote deliveries may attract carrier surcharges or longer transit times

• For regional/remote or international shipping quotes, contact sales@liquidvibe.com.au and we’ll provide the best available rate and guidance (including any local alcohol import rules for overseas orders)

Questions?

We’re here to help: sales@liquidvibe.com.au